Products
Do the medical products that you offer belong to the patent medicine?
All the drugs we offer in our catalogue of products are generic.
What does it stand for? Is the effect, created by generic drugs the same as the effect produced by patented medical products?
Actually, they differ in shape, name, colour and of course price. Generic drugs are usually called based on active ingredient while pharmaceutical manufacturers usually give the medical product its own commercial name. It is obvious that it is impossible for a manufacturer to hold a patent for a particular chemical agent that is why the so-called “generics” can be legally manufactured. Chemically they are the same because the active ingredient they consist of is the same. They usually have the same curative effect. As it has already been mentioned above, generic drugs are cheaper but create the same effect. Anyway, no matter what drugs you take you should always follow all the instructions of the medical professional.
Why the price is so low?
Unlike generic drugs, most of expenses of the original manufacturers of patented medical products are suffered for brand building, medical investigations and development. To get FDA approval in the U.S.A one should pay an enormous sum of money. Manufacturers of generic drugs do not have to charge with these costs. As a result, you have the opportunity to pay less.
Your tablets do not look like the patented medical products. The tablets I have received have a different name printed on them. Why?
It has already been mentioned that no manufacturer can patent a chemical agent. That is why generics may have the very same active ingredients as the patented tablets. It should be taken into consideration that original manufacturers always patent the names and appearance of their medical drugs that is why they are protected by an intellectual property right. So, if the manufacturer producing generics decides to use shape and name of patented tablets he will be punished. It is the reason why generic tablets differ in colour and shape in comparison with patented tablets.
Who can guarantee the quality of medical products you offer?
We guarantee that the products we offer are of a very high quality. Because we are sure that the better quality we offer, the more customers we have. So, we do our best to select the best supplier and we are constantly testing the quality of goods we offer. We also pay much attention to documentation, closely checking it all the time. Our drugs are produced in India and are licensed in accordance with their legislation. Our company is the Indian FDA approved company.
What about shelf life of your tablets?
The best before date is indicated on each blister strip. Every batch has its own best before date. Usually it is 2 years from the production date.
How do 50mg Viagra tabs and 100mg tabs differ?
We offer Generic Viagra in 50mg and 100mg tabs. The tablets contain fixed dosages of Sildenafil- their active ingredient: a 50mg Viagra tablet contains 50 mg of Sildenafil concentrate and a 100mg Viagra table contains 100mg of Sildenafil. To achieve the effect it is enough to take a 50mg tablet. You should mind that its active ingredient effects different people differently. Therefore, to see what dosage is enough for you we recommend starting with 25mg (divide a 50mg tablet into two pieces and take one half only). If it takes no effect – take a whole 50mg tablet.
How to Order
Is it necessary to have a prescription to order from you?
Actually it is. Some products we offer require a valid prescription. If it is required by law of your country or the area you live in, to receive a prescription for any drugs you are going to buy, you will be asked by our customer support representative to send it after you complete the order.
You should keep in mind that we require only valid prescription for your order. If you do not provide a valid prescription within three days, we will not process your order
Before ordering any drugs, we strongly recommend you to consult your physician, in order to make sure that you really need the tablets you are going to order.
How can I order the tablets from you?
NOTE: There are only taken orders placed on our website. We do not take any orders set via e-mail or over the telephone.
If you are going to order the medical products from us, you should comply with the following rules:
- First of all you should choose the product you are going to buy by clicking “Buy now” button
- Then choose the product quantity you want to buy
- Click “Checkout”.
- Fill in the necessary information
- Check all the fields, number of product and press the “Submit transaction” button
- If your order is taken, you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify. If you do not receive it within 10 minutes, let us know and we will resend it to you.
What payment methods are available?
The following payment method is available:
- You should make a credit card payment
When the charge will be posted?
The order procedure is executed in the following way:
- If the form is filled at the checkout page, press the “Submit” button then the information will be transmitted to our processing center where it is checked and thus the credit card is charged.
- If your payment is authorized, the order will be approved and processed.
Can I be sure that the credit card information provided by me is protected?
We take care of our customers’ security so the information provided by our customers is well-protected. In order to submit the order you are redirected to the secure order page. It is very easy to check the security of the page: an icon that looks like a padlock is displayed on the bottom of most browsers window, it demonstrates that information you insert into the form is SSL (Secure Socket Layer) encrypted when transmitted to our credit card processing company. Besides Web browser security, our servers are checked day-by-day for any security risks by reputable companies like WebSafe and McAfee.
What about discount system?
Like many other companies, we offer our own a discount system.
Shipping
Is it possible to ship to my area?
The orders are shipped worldwide, except for some countries in Asia.
From what country my order will be sent?
The medical products are produced in India, that is why all the orders are processed their and the tablets are sent out from India as well.
I would like to know what packages are used. Do I have to sign for the shipment?
The customer privacy is our top priority. We will send your order in a separate envelope that will be left in your mail box. It is not necessary to sign for it except for the case when the order is sent by Standard Mail.
Is it possible to ship the order on the day of purchase?
Usually these procedures take one or two days. Of course, our products are in stock for immediate delivery but it takes some time to check the order to make sure that the shipping information is correct. After the checking procedure, the product is packed and sent out to the customer.
What shipping methods are available? When my order will be delivered?
We will have no possibility to send your order by Express International Mail if you specify a mail forwarding address (e.g. PO box, General delivery, Poste restante, UPS store, APO/FPO), hotel or educational facility in your shipping address or if you give us incorrect telephone number.
You should know that the time of delivery stated here is the estimated time of delivery, which can be applied for most cases, but we should not forget about the possibility of force majeure circumstances that may significantly influence over the time of delivery.
Our company bears no responsibility for extended delays caused by the customs inspections of international mail.
Our company also bears no responsibility for delays connected with mail disruptions during the Christmas and New Year celebration, natural disasters, strikes and other force majeure circumstances that are beyond our control and may disrupt mailing process.
What is freight classification rating?
It usually depends on the shipping option you choose, country of destination, and of course, on the amount of products you order. It may differ from order to order. If you want to know how much you have to pay for shipment, add desired products to shopping cart, and proceed to checkout then you will know the exact sum to pay.
Is there any probability for order to be delayed at customs?
You will be informed immediately if it happens. As a rule, they ask the recipient to come and accord permission to examine the parcel. Only after that, you will receive your order. In case there are any problems with getting your order, be free to contact us and we will try to solve the problem.
What should I do if the package is damaged or something is missing?
You should contact our support team and describe the problem. We will refund you money or resend the package. For more information, see our Policies.
Keep in mind that if your order consists of 90 pills or more, it will be sent in different packages.
Is the reshipment of products free?
Yes, it is free of charges.
Managing Orders
Is it possible to check the status of my order?
You can always contact our support team. They will answer all your questions.
If your order is sent via Express International Mail, the tracking number can be received from the same page.
What should I do if I need to cancel the order?
For more details, see our Reimbursements and Returns Policy.
Business Opportunities
Do you want to cooperate with us?
We are always looking forward to new proposals. If you have any, please send them to our e-mail address. Keep in mind that the products you offer must correspond to the quality requirements and must be accompanied with the quality certificates.
